Privacy Policy

Apexx Capital is the trading name of Veltrix Global Ltd., an international business company incorporated under the laws of the Republic of the Marshall Islands.

• Company Name: Veltrix Global Ltd.
• Trading Name: Apexx Capital
• Registration Number: 139285
• Registered Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960
• Registered Agent: The Trust Company of the Marshall Islands, Inc.
• Website: apexx-capital.com
• Support Email: support@apexx-capital.com

For the purposes of this Privacy Policy, the terms "Company," "Apexx Capital," "we," "us," or "our" refer to Veltrix Global Ltd., operating under the trading name Apexx Capital.

The terms "Client," "you," "your," or "user" refer to any person or legal entity that accesses the website, opens an account, submits personal data, uses the platform, communicates with us, or otherwise uses our services.

For the purposes of applicable data protection laws, Apexx Capital may act as a data controller in relation to personal data collected and processed for account opening, platform access, compliance, customer support, payment processing, marketing, security, and business administration.

Where we use third-party service providers, such providers may act as processors, independent controllers, joint controllers, or service providers depending on the nature of their services and applicable law.

We may collect and process different categories of personal data depending on how you interact with us.

We may collect personal data directly from you when you:

• Visit our website
• Submit a contact form
• Open an account
• Complete verification
• Upload documents
• Make deposits or withdrawals
• Use the trading platform
• Contact customer support
• Subscribe to communications
• Respond to marketing
• Participate in surveys or promotions
• Submit complaints
• Communicate by email, phone, chat, SMS, or platform message

We may also collect personal data from third parties, including:

• Identity verification providers
• KYC and AML screening providers
• Sanctions screening providers
• Payment processors
• Banks
• Card networks
• Blockchain analytics providers where applicable
• Trading platform providers
• Technology providers
• Marketing platforms
• Analytics providers
• Affiliates and introducing partners
• Public databases
• Government or regulatory sources
• Fraud prevention agencies
• Credit or risk assessment providers where applicable

We may process personal data for the following purposes:

Where applicable data protection law requires a legal basis for processing personal data, we may rely on one or more of the following bases:

Our website may use cookies, pixels, tags, scripts, local storage, analytics tools, and similar technologies.

These technologies may be used to:

• Operate the website
• Remember user preferences
• Maintain security
• Analyse website traffic
• Improve website performance
• Understand user behaviour
• Measure marketing campaigns
• Support advertising
• Detect fraud or abuse
• Improve user experience

Cookies may be classified as:

• Strictly necessary cookies
• Functional cookies
• Analytics cookies
• Marketing cookies
• Security cookies

You may manage cookie preferences through your browser settings or cookie consent tools where available. Blocking certain cookies may affect website functionality.

A separate Cookies Policy may provide more detailed information about cookies used on the website.

We may send marketing communications where permitted by law, based on your consent, existing client relationship, or legitimate interests where applicable.

Marketing communications may include:

• Platform updates
• Educational materials
• Service information
• Account-related offers
• Market-related content
• Product updates
• Promotional campaigns

You may opt out of marketing communications by using the unsubscribe link in emails or by contacting us at support@apexx-capital.com.

Even if you opt out of marketing, we may still send service-related, legal, security, transactional, or account-related communications.

We may share personal data with third parties where necessary for business, legal, compliance, operational, payment, platform, or service purposes.

Such third parties may include:

• Identity verification providers
• KYC and AML providers
• Sanctions screening providers
• Fraud prevention providers
• Payment processors
• Banks
• Card networks
• Trading platform providers
• Liquidity providers
• Technology and hosting providers
• Cloud storage providers
• Customer support software providers
• CRM providers
• Analytics providers
• Marketing service providers
• Email and communication providers
• Professional advisers
• Auditors
• Legal advisers
• Accountants
• Corporate service providers
• Affiliates and group companies
• Introducing brokers or partners where applicable
• Regulators, courts, authorities, law enforcement, or government bodies where required
• Potential purchasers, investors, successors, or assignees in connection with business restructuring or transfer

We require service providers to process personal data only for authorised purposes and to apply appropriate security and confidentiality measures where required by applicable law or contract.

Your personal data may be collected, stored, accessed, transferred, or processed in jurisdictions outside your country of residence, including the Republic of the Marshall Islands and other countries where the Company, its service providers, payment providers, technology providers, platform providers, compliance partners, or business partners operate.

Data protection laws in some jurisdictions may differ from those in your country.

Where required by applicable law, we may use appropriate safeguards for international transfers, including contractual protections, standard contractual clauses, data processing agreements, adequacy mechanisms, consent, necessity for contract performance, or other lawful transfer mechanisms.

By using our services, you acknowledge that your personal data may be transferred internationally as described in this Privacy Policy.

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage accounts, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, meet accounting requirements, and maintain business records.

Retention periods may vary depending on:

• Type of data
• Account status
• Legal requirements
• AML and KYC obligations
• Payment processing requirements
• Tax and accounting obligations
• Dispute or complaint history
• Fraud prevention needs
• Regulatory or legal requests
• Internal risk management requirements

We may retain certain records after account closure where required or permitted for legal, compliance, AML, audit, tax, accounting, security, dispute resolution, or fraud prevention purposes.

When personal data is no longer required, we will delete, anonymise, archive, or restrict it in accordance with applicable law and internal procedures.

We take reasonable technical, organisational, and administrative measures designed to protect personal data against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

Security measures may include:

• Access controls
• Encryption where appropriate
• Secure login systems
• Document verification controls
• Internal confidentiality procedures
• Monitoring and logging
• Secure storage
• Vendor due diligence
• Fraud detection tools
• Data minimisation practices
• Staff access restrictions
• Incident response procedures

However, no website, platform, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting your login details, devices, internet connection, email account, and account access credentials.

You must notify us immediately if you suspect unauthorised access to your account or personal data.

Depending on your location and applicable law, you may have certain rights regarding your personal data.

These may include the right to:

• Access personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Request restriction of processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability
• Object to direct marketing
• Request information about data sharing
• Lodge a complaint with a data protection authority where applicable

These rights may be subject to limitations, exemptions, verification requirements, legal obligations, AML requirements, fraud prevention needs, accounting obligations, dispute resolution needs, or other lawful reasons.

We may request proof of identity before responding to a data request.

To exercise your rights, contact us at support@apexx-capital.com.

When you submit a data request, we may need to verify your identity before taking action.

We may reject, delay, limit, or refuse a request where permitted by law, including where:

• We cannot verify your identity
• The request is excessive or repetitive
• The request conflicts with legal obligations
• The data must be retained for AML, KYC, tax, accounting, payment, legal, dispute, security, or fraud prevention purposes
• The request affects the rights of another person
• The request relates to privileged, confidential, or commercially sensitive information
• The request is otherwise restricted under applicable law

We will aim to respond within a reasonable timeframe and in accordance with applicable legal requirements.

We may use automated or semi-automated systems to support identity verification, fraud detection, sanctions screening, payment monitoring, platform security, account risk review, and compliance procedures.

These systems may help detect:

• Identity mismatch
• Suspicious activity
• Payment fraud
• Chargeback risk
• Sanctions exposure
• Multiple account abuse
• Unusual account behaviour
• Restricted jurisdiction access
• Security threats
• Market abuse indicators

Where required by applicable law, you may have the right to request human review of certain automated decisions that significantly affect you.

Automated tools are used to support compliance, security, fraud prevention, and risk procedures. Final decisions may involve manual review where appropriate.

Our services are not intended for individuals under the age of 18 or the legal age of majority in their jurisdiction, whichever is higher.

We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal data or opened an account, we may delete the data, close the account, restrict access, or take any other appropriate action.

Our website, platform, emails, or client area may contain links to third-party websites, services, payment providers, platforms, tools, or resources.

We are not responsible for the privacy practices, security, content, terms, policies, or actions of third parties.

You should review the privacy policies and terms of any third-party services you use.

Payments may be processed by third-party payment providers, banks, card networks, crypto payment processors, electronic money institutions, or other payment partners.

These providers may collect and process your personal data independently according to their own policies and legal obligations.

We may share payment-related information with such providers for:

• Processing deposits
• Processing withdrawals
• Verifying payment ownership
• Preventing fraud
• Managing chargebacks
• Complying with payment rules
• Meeting legal and regulatory requirements
• Resolving payment disputes

We are not responsible for delays, errors, refusals, freezes, reviews, or actions taken by third-party payment providers outside our control.

Trading platform services may be supported by third-party platform providers, technology vendors, hosting providers, infrastructure providers, liquidity providers, reporting providers, or related service providers.

We may share account, trading, technical, and platform-related data with such parties where necessary to provide platform access, execute transactions, monitor performance, maintain security, support reporting, and operate the services.

Where you are introduced to Apexx Capital by an affiliate, marketing partner, introducing broker, business partner, or referral source, we may share limited personal data or account status information with that party where permitted by law and necessary for referral tracking, commission calculation, onboarding support, fraud prevention, or client servicing.

We will not share more personal data than reasonably necessary for the relevant purpose.

We may disclose personal data where we believe it is necessary or appropriate to:

• Comply with law
• Respond to court orders
• Respond to government requests
• Respond to law enforcement requests
• Protect our rights
• Protect client safety
• Prevent fraud
• Investigate misuse
• Enforce our Terms and Conditions
• Recover debts
• Resolve disputes
• Defend legal claims
• Comply with AML, sanctions, tax, accounting, or payment obligations

We may disclose personal data without notice where legally permitted or required.

You are responsible for ensuring that all personal data provided to us is accurate, complete, current, and not misleading.

You must promptly notify us of any changes to your personal data, including changes to your address, contact details, tax residency, payment details, employment status, source of funds, or other account information.

We may suspend or restrict services if we believe personal data is inaccurate, incomplete, outdated, false, or misleading.

Where a corporate client applies for or uses our services, we may collect personal data relating to directors, shareholders, beneficial owners, authorised representatives, employees, signatories, contact persons, and other individuals connected with the corporate client.

The corporate client is responsible for ensuring that such individuals are informed about the processing of their personal data under this Privacy Policy.

We do not sell personal data in the ordinary course of business.

We may share personal data with service providers, affiliates, partners, payment providers, compliance providers, legal advisers, authorities, or business successors as described in this Privacy Policy.

We may update, amend, or replace this Privacy Policy from time to time.

Updates may be made to reflect changes in:

• Our services
• Legal requirements
• Compliance procedures
• Payment providers
• Technology providers
• Cookies
• Data processing activities
• Security practices
• Business operations

The updated Privacy Policy will be published on the website with a revised "Last Updated" date.

Continued use of the website, platform, client area, or services after publication of an updated Privacy Policy constitutes acknowledgement of the updated Privacy Policy.

If you have questions about this Privacy Policy, personal data processing, data requests, or privacy-related matters, you may contact us at:

By accessing the website, opening an account, submitting personal data, uploading documents, using the platform, making payments, communicating with us, or continuing to use the services, you acknowledge that you have read and understood this Privacy Policy.

You acknowledge that your personal data may be collected, processed, stored, shared, and transferred as described in this Privacy Policy.

You acknowledge that certain personal data is necessary for account opening, verification, compliance, payment processing, fraud prevention, platform access, and service delivery.

If you do not provide required personal data, we may be unable to open your account, provide services, process transactions, complete verification, or respond to certain requests.