Terms and Conditions

Apexx Capital is the trading name of Veltrix Global Ltd., an international business company incorporated under the laws of the Republic of the Marshall Islands.

• Company Name: Veltrix Global Ltd.
• Trading Name: Apexx Capital
• Registration Number: 139285
• Registered Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960
• Website: apexx-capital.com
• Support Email: support@apexx-capital.com

For the purposes of these Terms and Conditions, the terms "Company," "Apexx Capital," "we," "us," or "our" refer to Veltrix Global Ltd. The terms "Client," "you," "your," or "user" refer to any person or legal entity that accesses the website or uses the services.

Apexx Capital provides access to online trading platform services, account services, market information, trading-related technology, educational materials, and related support services.

The Company may provide access to financial instruments and market-related products including, but not limited to: Forex, Commodities, Indices, Shares, Digital assets, Contracts for difference, and other instruments made available on the platform from time to time.

The Company provides services on an execution-only basis. The Company does not provide investment advice, portfolio management, asset management, financial planning, tax advice, legal advice, or any recommendation to buy, sell, hold, open, or close any financial instrument. All trading decisions are made solely by the Client.

The Client acknowledges and agrees that all information provided by the Company is provided for informational and educational purposes only.

Nothing provided by the Company shall be considered:

• Investment advice
• Financial advice
• Trading advice
• Tax advice
• Legal advice
• Portfolio management
• A personal recommendation
• A guarantee of performance
• An instruction to trade

The Client is solely responsible for assessing whether any trade, transaction, account type, financial instrument, trading strategy, leverage level, or platform feature is appropriate for their personal circumstances, financial situation, experience, objectives, and risk tolerance.

The Company operates as an international business entity incorporated under the laws of the Republic of the Marshall Islands.

Unless expressly stated otherwise in writing by the Company, the Company does not hold a financial services licence and is not regulated by any financial authority, securities regulator, investment commission, or equivalent regulatory body.

The Client acknowledges and agrees that:

• The Company is not licensed as a regulated broker, investment firm, bank, fund manager, financial adviser, or asset manager in the Client's country of residence.
• The Company does not represent that its services are suitable, authorised, regulated, approved, or available in every jurisdiction.
• It is the sole responsibility of the Client to determine whether accessing the website, opening an account, funding an account, using the platform, trading financial instruments, or receiving services from the Company is lawful in the Client's country of residence, citizenship, tax residence, or location.
• The availability of the website or platform in any country does not mean that the Company is authorised to provide services in that country.
• The Company may refuse, restrict, suspend, or terminate access to any person or jurisdiction where it determines that providing services may breach applicable law, internal policy, banking requirements, payment processor requirements, compliance obligations, or risk management procedures.

The services are available only to persons who are legally capable of entering into binding agreements.

By using the services, the Client represents and warrants that:

• They are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher.
• They have full legal capacity to enter into this Agreement.
• They are not located in, resident of, citizen of, or otherwise connected with any restricted jurisdiction.
• They are not subject to sanctions, financial restrictions, or prohibitions under applicable laws.
• They are not using the services on behalf of another person without proper authorisation.
• All information submitted to the Company is true, accurate, complete, and not misleading.

The Company reserves the right to reject any account application at its sole discretion.

The Company may restrict access to its services in certain countries, territories, regions, or jurisdictions.

The Company may update its list of restricted jurisdictions at any time based on legal, regulatory, banking, payment processing, risk, operational, or commercial considerations.

The Client must not access or use the services if doing so would breach any applicable law or regulation. The Company may close, suspend, or restrict an account if it becomes aware that the Client is located in, resident of, or connected to a restricted jurisdiction.

To use the services, the Client must complete the account opening process and provide all information and documents requested by the Company.

The Company may request, among other things:

• Full name
• Date of birth
• Residential address
• Nationality
• Tax residency
• Email address
• Phone number
• Government-issued identification
• Proof of address
• Payment information
• Source of funds information
• Source of wealth information
• Corporate documents, where applicable

The Company is under no obligation to accept any account application. An account is opened only after the Company has reviewed and approved the application.

The Client agrees to comply fully with all know-your-customer, anti-money laundering, counter-terrorist financing, sanctions screening, fraud prevention, payment verification, and compliance procedures required by the Company.

The Company may suspend account access, restrict trading, delay withdrawals, reject deposits, close positions, or terminate the account if:

• The Client fails to provide requested documents.
• The Company cannot verify the Client's identity.
• The Company suspects false, misleading, incomplete, or fraudulent information.
• The Company identifies suspicious activity.
• The Company is required to do so by law, payment provider, banking partner, liquidity provider, platform provider, or internal risk procedure.

The Client may fund their account using payment methods accepted by the Company from time to time.

Deposits may be subject to:

• Minimum deposit requirements
• Payment processor fees
• Currency conversion fees
• Bank charges
• Verification checks
• Compliance reviews
• Processing delays
• Payment provider restrictions

Funds must be deposited only from payment accounts held in the Client's own name, unless the Company approves otherwise in writing. Third-party deposits may be rejected or returned.

The Client may request withdrawals through the client area, subject to these Terms and Conditions, account verification, available balance, open positions, margin requirements, fees, payment processing requirements, and compliance checks.

The Company may process withdrawals only after the Client has completed all required KYC, AML, payment verification, and security procedures.

The Company may delay, reject, reduce, or request additional information in relation to a withdrawal if:

• The Client has not completed verification.
• The withdrawal method does not match the deposit method.
• There is suspected fraud, abuse, money laundering, chargeback risk, identity mismatch, market manipulation, account misuse, or breach of these Terms.
• The account is subject to compliance review, security review, payment processor review, banking review, legal request, or internal investigation.
• The requested withdrawal would cause margin breach, negative balance, unsettled exposure, unpaid fees, or other account issues.

The Company shall not be entitled to permanently retain undisputed Client funds without lawful basis. Any funds lawfully due to the Client, after deduction of applicable fees, chargebacks, losses, negative balances, costs, or other amounts owed, shall be returned according to the Company's procedures and applicable law.

The Company provides access to a trading platform made available through web, desktop, mobile, or other electronic systems.

The Client acknowledges that trading platforms may experience interruptions, delays, errors, maintenance, outages, connectivity issues, data issues, execution delays, pricing differences, system failures, or other technical limitations.

The Company does not guarantee that the platform will be uninterrupted, error-free, available at all times, or compatible with every device, browser, operating system, network, or location.

The Client is responsible for maintaining:

• Stable internet connection
• Secure devices
• Updated software
• Account login security
• Accurate order input
• Monitoring of open positions
• Monitoring of margin and account balance

The Client is responsible for all actions taken through their account credentials.

Any market data, prices, quotes, charts, spreads, execution rates, historical data, top movers, watchlists, or other market information displayed on the website or platform may be provided for platform display, informational, or illustrative purposes only.

Market data may be delayed, simulated, indicative, or provided by third parties.

The Company does not guarantee that displayed market data reflects any exchange price, interbank price, third-party price, or executable price available elsewhere. The Client acknowledges that prices available on the trading platform may differ from prices shown by external providers, exchanges, news services, charting platforms, or other brokers.

The Client may place orders through the platform where available. The Company may accept, reject, delay, cancel, amend, or execute orders in accordance with platform rules, market conditions, account status, margin requirements, liquidity availability, risk procedures, compliance requirements, and these Terms.

The Company does not guarantee execution at any specific price unless expressly confirmed by the platform.

Orders may be affected by:

• Volatility
• Slippage
• Gapping
• Liquidity limitations
• Market closures
• Suspensions
• Technical interruptions
• Pricing delays
• Platform latency
• Abnormal market conditions
• Third-party execution issues

The Client is solely responsible for reviewing all order details before submitting an order. Once submitted or executed, an order may not be cancellable unless permitted by the platform.

Trading leveraged products involves significant risk. Leverage can increase both potential gains and potential losses.

The Client is responsible for maintaining sufficient margin at all times. The Company may change leverage limits, margin requirements, stop-out levels, trading conditions, instrument availability, or risk settings at any time.

If the Client's account equity falls below the required margin level, the Company may close one or more open positions without prior notice. The Company is not required to issue a margin call before closing positions.

The Client remains responsible for all losses, costs, fees, negative balances, and obligations arising from their trading activity, except where prohibited by applicable law.

The Client acknowledges that trading may be subject to costs, including but not limited to:

• Spreads
• Commissions
• Overnight financing
• Swap fees
• Rollover fees
• Conversion fees
• Deposit fees
• Withdrawal fees
• Inactivity fees
• Administrative fees
• Platform fees
• Third-party payment fees

Spreads and fees may vary depending on account type, market conditions, instrument, liquidity, volatility, time of day, account status, and other factors. Higher account tiers may provide improved spread conditions, reduced swap rates, priority support, or additional services, subject to account approval, eligibility, platform availability, market conditions, and applicable terms.

Apexx Capital may offer different account tiers based on account size, trading activity, account approval, and service eligibility.

Account tiers may include:

• Essential Account
• Advanced Account
• Premium Account
• Elite Account
• Apex Private Account

The Company may change account tier names, requirements, benefits, pricing, spreads, swap conditions, support levels, and eligibility criteria at any time. Account tier benefits do not guarantee profitability, performance, execution quality, market outcomes, withdrawal priority in all circumstances, or reduced trading risk.

The Client must not engage in any activity that the Company considers abusive, manipulative, fraudulent, illegal, disruptive, or inconsistent with fair platform use.

Prohibited activity may include, but is not limited to:

• Market manipulation, latency arbitrage, price manipulation, quote abuse
• Scalping abuse where prohibited by platform rules
• Exploitation of pricing errors, use of unauthorized bots or scripts
• Multiple account abuse, bonus abuse, hedging abuse where prohibited
• Chargeback fraud, payment fraud, identity fraud, use of stolen payment methods
• Misrepresentation of identity, third-party account operation without approval
• Money laundering, sanctions evasion, use of the platform from restricted jurisdictions
• Any conduct that harms the Company, its clients, payment providers, liquidity providers, platform providers, or business partners

The Company may investigate any suspected breach of this section.

The Company retains the right to suspend, restrict, freeze, terminate, or close any Client account, open position, transaction, payment, withdrawal request, platform access, or service access where the Company reasonably suspects, or determines in its sole discretion, that:

• The Client has breached these Terms.
• The Client has provided false, incomplete, inaccurate, or misleading information.
• The Client has failed to complete KYC, AML, payment, or security verification.
• The Client has engaged in prohibited trading activity.
• The Client has engaged in fraud, market abuse, manipulation, payment abuse, chargeback abuse, or suspicious activity.
• The Client's activity creates legal, regulatory, operational, payment processing, banking, reputational, or financial risk to the Company.
• The Company is required or requested to do so by law, court order, regulator, payment provider, bank, liquidity provider, platform provider, compliance partner, or internal risk procedure.

The Company may take any of the following actions:

• Suspend account access, restrict trading, cancel pending orders, close open positions
• Delay or reject withdrawals, request additional documents
• Reverse transactions affected by error or abuse
• Adjust account balances affected by error, chargeback, fraud, abuse, or prohibited activity
• Terminate the account and return eligible funds after deduction of lawful fees, losses, chargebacks, costs, negative balances, or amounts owed

The Company shall not be liable for losses arising from any lawful suspension, restriction, investigation, account closure, position closure, withdrawal delay, or other action taken under this section. This section does not give the Company the right to permanently retain funds lawfully due to the Client without lawful basis.

The Client must not make false, abusive, or improper chargebacks or payment disputes.

If the Client initiates a chargeback, reversal, dispute, payment recall, or similar process, the Company may:

• Suspend the account, restrict withdrawals, close open positions
• Deduct related amounts from the Client's balance
• Recover chargeback fees, administrative fees, losses, and costs
• Terminate the account
• Provide Client information and transaction records to banks, card schemes, payment processors, authorities, and legal advisers

The Client remains liable for any chargeback, reversal, fee, cost, loss, negative balance, or expense caused by the Client's payment activity.

The Client represents and warrants that:

• All information provided to the Company is true, accurate, complete, and not misleading.
• The Client is acting for themselves and not as nominee, agent, trustee, or representative unless approved in writing.
• The Client's funds are from lawful sources.
• The Client will not use the services for illegal purposes.
• The Client understands the risks of trading.
• The Client is responsible for complying with all laws applicable to them.
• The Client has not been induced to trade by any guarantee of profit or promise of return.
• The Client understands that past performance is not a reliable indicator of future results.
• The Client understands that they may lose part or all of their invested capital.

Trading financial instruments involves a high level of risk and may not be suitable for all clients.

The Client acknowledges and accepts that:

• Trading can result in the loss of part or all invested capital.
• Leveraged trading can magnify losses.
• Market prices may move rapidly and unpredictably.
• Stop loss orders may not guarantee exit at the requested price.
• Markets may gap, become illiquid, suspend, or close.
• Digital assets may be highly volatile.
• Past performance does not guarantee future results.
• The Company does not guarantee profits, performance, trading outcomes, account growth, or capital protection.
• The Client should not trade with money they cannot afford to lose.
• The Client is responsible for obtaining independent financial, legal, and tax advice before trading.

The Company may communicate with the Client by email, phone, SMS, platform notification, website notice, client area message, postal mail, or any other method the Company considers appropriate.

The Client is responsible for ensuring that their contact details are accurate and up to date. Any notice sent by the Company to the Client's registered email address shall be deemed received once sent, unless the Company receives a delivery failure notification.

The Company may record, monitor, store, and review communications with the Client for quality control, compliance, training, dispute resolution, security, and legal purposes.

The Company reserves the right, at its sole and absolute discretion, to alter, amend, modify, replace, suspend, or terminate any part of these Terms and Conditions, policies, trading rules, account conditions, leverage limits, margin requirements, spread structures, swap rates, fees, available instruments, platform features, or service terms at any time.

The Company may notify Clients of material changes by email, website notice, client area notice, platform notice, or any other method it considers appropriate.

Continued use of the website, platform, account, or services after any change constitutes acceptance of the updated Terms and Conditions. If the Client does not agree to the updated Terms, the Client must stop using the services and may request account closure, subject to open positions, outstanding obligations, fees, verification, and applicable procedures.

To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, agents, affiliates, contractors, service providers, platform providers, liquidity providers, payment processors, and business partners shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages, losses, costs, or expenses arising from or relating to:

• Trading losses, loss of profits, loss of opportunity, loss of business, loss of goodwill
• Market movements, platform downtime, system errors, execution delays, slippage, rejected orders
• Pricing errors, data feed errors, connectivity problems, device issues, cybersecurity incidents
• Third-party failures, payment delays, bank delays, withdrawal delays caused by verification or compliance checks
• Account suspension or closure made under these Terms, events outside the Company's reasonable control

The platform, website, client area, services, data, tools, and materials are provided on an "as-is" and "as-available" basis without warranties of any kind.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, wilful misconduct, or any liability that cannot legally be excluded.

The Client agrees to indemnify and hold harmless the Company, its directors, officers, employees, agents, affiliates, contractors, service providers, payment processors, platform providers, liquidity providers, and business partners from and against any claims, losses, damages, liabilities, costs, fees, penalties, chargebacks, expenses, and legal costs arising from:

• The Client's breach of these Terms.
• The Client's trading activity, misuse of the platform, or violation of applicable law.
• The Client's false or misleading information.
• The Client's payment disputes or chargebacks.
• The Client's prohibited activity.
• The Client's failure to comply with KYC, AML, tax, legal, or regulatory obligations.

The Client may request account closure at any time, subject to: completion of verification, closure of open positions, settlement of outstanding fees, settlement of negative balances, resolution of disputes, investigations, or chargebacks, and compliance with withdrawal procedures.

The Company may terminate this Agreement, close the account, restrict services, or refuse further access at any time where permitted under these Terms.

Termination does not affect any rights, obligations, liabilities, fees, losses, or claims that arose before termination. Sections relating to liability, indemnity, governing law, jurisdiction, risk, payments, account reviews, data retention, and dispute resolution shall survive termination.

All website content, platform content, branding, logos, designs, software, text, images, graphics, charts, data, documents, systems, interfaces, and materials are owned by or licensed to the Company.

The Client must not copy, reproduce, modify, distribute, sell, reverse engineer, exploit, or misuse any Company intellectual property without prior written consent. The Client receives only a limited, revocable, non-exclusive, non-transferable right to access and use the services for personal or approved business purposes in accordance with these Terms.

The Company collects, processes, stores, and shares personal data in accordance with its Privacy Policy.

The Client acknowledges that the Company may process personal data for:

• Account opening
• KYC and AML checks
• Payment processing
• Fraud prevention
• Sanctions screening
• Platform access
• Customer support
• Compliance
• Legal obligations
• Security
• Marketing where permitted
• Dispute resolution
• Business operations

The Company may share Client data with affiliates, service providers, verification providers, payment processors, banks, platform providers, liquidity providers, legal advisers, auditors, authorities, courts, regulators, or other parties where required or permitted.

The Client may submit complaints to the Company by contacting support@apexx-capital.com.

The Client should include:

• Full name, account number, contact details
• Description of the complaint, relevant dates, supporting documents, requested resolution

The Company will review complaints in accordance with its internal procedures and may request additional information. Submission of a complaint does not suspend the Client's trading obligations, payment obligations, margin obligations, or compliance obligations.

These Terms and Conditions, and any dispute, claim, action, suit, proceeding, or matter arising out of or relating to these Terms, shall be governed by and construed in accordance with the laws of the Republic of the Marshall Islands.

To the maximum extent permitted by applicable law, the Client irrevocably agrees that any legal action, suit, proceeding, dispute, or claim shall be brought exclusively before the competent courts of Majuro, Republic of the Marshall Islands.

The Client waives, to the maximum extent permitted by applicable law, any objection to such jurisdiction or venue. Nothing in this section shall limit any mandatory rights that cannot legally be waived under applicable consumer protection, regulatory, or other mandatory laws.

The Company shall not be liable for any failure, delay, interruption, loss, or damage caused by events outside its reasonable control, including but not limited to:

• Market disruption
• Extreme volatility
• Exchange closures
• Liquidity failure
• Banking failure
• Payment processor failure
• Platform provider failure
• Internet outage
• Cyberattack
• Power failure
• War
• Terrorism
• Civil unrest
• Natural disaster
• Government action
• Legal restriction
• Regulatory action
• Sanctions
• Pandemic
• Labour disruption
• Technical failure
• Data feed failure
• Communication failure

During a force majeure event, the Company may suspend, delay, cancel, modify, or restrict any part of the services.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted as narrowly as possible or removed to the minimum extent required, and the remaining provisions shall continue in full force and effect.

Any failure or delay by the Company to exercise any right, power, or remedy under these Terms shall not constitute a waiver of that right, power, or remedy. Any waiver must be made in writing and shall apply only to the specific matter for which it is given.

The Client may not assign, transfer, or delegate any rights or obligations under these Terms without the Company's prior written consent. The Company may assign, transfer, subcontract, or delegate any rights or obligations under these Terms to any affiliate, successor, service provider, purchaser, or third party without the Client's prior consent, subject to applicable law.

These Terms and Conditions, together with the Privacy Policy, Risk Disclosure, AML Policy, Cookies Policy, Complaints Policy, account documents, fee schedules, platform rules, and any other applicable documents published by the Company, constitute the entire agreement between the Client and the Company. They supersede all previous agreements, statements, representations, understandings, communications, or arrangements, whether written or oral.

By opening an account, accessing the platform, using the services, placing a trade, depositing funds, or continuing to use the website or platform, the Client confirms that:

• They have read, understood, and accepted these Terms and Conditions.
• They understand the Company's regulatory status.
• They understand that the Company does not provide investment advice.
• They understand that trading involves significant risk.
• They understand that they may lose part or all of their invested capital.
• They are responsible for complying with the laws of their own jurisdiction.
• They agree to the governing law and jurisdiction provisions.
• They agree to the Company's right to amend these Terms in accordance with Section 23.
• They agree to the Company's rights regarding account suspension, restriction, review, and closure in accordance with Section 18.
• They agree to the limitation of liability provisions in Section 24.
• They agree that no profits, returns, outcomes, or performance are guaranteed.